We privately own & manage two “high-floor, ocean view” units (apts.) in Q1 Gold Coast: 3 brm unit 5405 (level 54, 205 sq.m.) and 2 brm+ unit 4804 (level 48, 160 sq.m.). In the Image Gallery, please click on the Q1 floor plan image, to see the exact location of our Q1 apartments compared to others. We manage ourselves because we live in the Gold Coast and this is our business.
Mantra (previously: Stella Resorts) is the official Q1 Resort & Spa “on-site manager” for those private owners who have authorized Mantra (Stella) to manage their Q1 apartments to maximise income from holiday accommodation.
Q1 Resort has 520 apartments, divided approximately as follows: 150 managed by Stella, 115 managed by private owners directly or through agents. We manage our Q1 apartments under the trade name: Gold Coast Luxury Apartments (to confirm our legitimacy, prospective guests can request a copy of a rates notice and/or a copy of our Business Name Registration Certificate, and our ABN). In general, our competitive advantage is that we can offer a more personal & economical service. For example, we don’t like Stella, have to pay commissions to travel agents/airlines to procure bookings.
Mantra Group is a major tourist operator, and has stated that legitimate private operators, like ourselves, should clearly distinguish our “off-site” operations from their “on site” operations in Q1. This is a reasonable request, and we do this below, but also highlight some of our advantages:
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Q1 on-site manager - Stella |
us: off-site manager |
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Basis of operation and number of apts for rent. |
Stella is official Q1 on-site manager with some 150 units under its management |
We provide off-site management for only the two Q1 apartments we own (5405 & 4804) |
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Use of Q1 facilities |
Stella guests can use all facilities |
Our guests can also use all facilities. |
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Problems with bookings |
Guest may want another unit if not happy with location or furniture/bedding |
We don’t have this problem since we guarantee location and guests know about bedding/furniture |
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Rates for Q1 |
On their websites. |
We can generally offer better rates – check with us and compare! |
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Furniture |
Stella provides functional standard furniture packages for all its Q1 apartments. |
We have gone upmarket with luxury European furniture (Italian, Spanish) - see our Image Gallery. We have superior TV and sound systems. |
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Cleaning, maintenance &repairs |
By the on-site manager |
We use experienced cleaners. We have trades-persons available at short notice for any repairs. |
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Location of Q1 apartments within Q1 Resort |
Apt. location subject to availability when check in. Most of their apts. located up to level 42. Their “high rise” category starts on level 20 - but these give good views. |
We guarantee, level 48 or 54 i.e. our “high rise” definition is from level 48. Very few apts. available from anyone above level 54. Best ocean views are from levels >42 of Q1 Resort |
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Misleading websites |
Stella may take action against websites giving the impression that handle listings for the entire resort. |
Our websites makes it clear that we are owners/managers of only two identified apts. in Q1. |
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Reception service |
Guests can check in/out using 24 hour reception service. |
We provide personal check in. Check out: guests just leave keys in apt. |
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Check-in/out times |
Anytime - 24 hour service. Check in time at most resorts is 2 pm. Check out at most resorts is 10 a.m. – there is extra charge for late check out. |
There is no extra charge for out-of-hours check-in/out. Normal check-in time is 2 pm. but we can usually do earlier. Check out time is 10 am. with no exceptions. |
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Concierge service |
Guests have 24 hour services. |
Concierge assists all Q1 guests with tourist info/bookings. |
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Additional fees |
On-site management make this clear to their guests |
In general there are no additional fees for linen, cleaning or car parking. We list equipment for hire. |
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Advertising content |
Stella uses its own content for its Q1 websites. |
We use our own content. We have copyright on our fantastic Q1 Resort photos! |
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